The Nightmare of Cancelling AOL

06/22/06 UPDATE: The guy trying to cancel the AOL account, Vincent Ferrari, was featured on a NBC segment with Matt Lauer and they played part of the his phone conversation. AOL has even issued a public apology to him. It doesn’t matter. If it has to take this much attention on the web and TV […]

Verizon DSL Sucks

At home, for my Internet connection, I use Verizon DSL and I’m pretty unsatisfied with the service. I initially signed up for Verizon DSL last June because my mom wanted to go online. She’s a pretty light Internet user and only visits a handful of websites. So it wasn’t a big deal. But during school […]

Why AOL Still Sucks

Remember my old rants about how America Online basically lied to me? Well, they’re still at it. And I’m not sure why they keep doing this. Their dial-up members are leaving in droves. It doesn’t really help your brand when you keep deceiving people like this. A story in the Chicago Tribune describes how a […]

What She Doesn’t Know Will Kill You

This was an article that appeared in the UMass college newspaper, The Daily Collegian, written by Matt Brochu, dated November 21, 2003. I didn’t write this and just reposted in on my blog a long time ago. Apparently this piece gets passed around a lot and I got a ton of requests to put it […]

Gunhill Residences Sucks

Gunhill sent me a letter that’s addressed to all of the housemates indicating an amount of money we owe, giving us 3 days before legal action. These people are ridiculous. None of us are living at Gunhill right now so obviously we wouldn’t have received any previous notices in our Gunhill mailbox – they KNOW […]

My Shit List

Gunhill Residences is going on my shit list. So now the list includes: America Online Royal Rent-a-Car Gunhill Residences Gunhill refuses to give me my deposit because my housemates and I are “jointly and severably liable” even though I’m not responsible for the damage. Additionally, they are taking their sweet time in getting the repairs […]