Phil Huang

Tag: VoIP

  • VoIP Incoming Call Routing

    I use a company called Viatalk and since it’s a VoIP, it comes with a lot of free features that either aren’t available with landlines or you have to pay extra for. I especially love the Incoming Call Routing feature that Viatalk has. It gives you a lot of flexibility in handling incoming calls from…

  • ViaTalk is Okay, Not That Good

    So a couple months ago, I switched my phone service to ViaTalk from SunRocket. ViaTalk so far has worked okay but their customer support is exceedingly poor. It’s my understanding that they received a huge influx of customers fleeing SunRocket which overloaded their support staff. But even now, support response times take weeks and months.…

  • SunRocket is Crashing

    The VoIP company I use, SunRocket, apparently is going out of business. They have a lot of outstanding debt that they can’t pay and all last ditch efforts to either continue operations or sell the company have fallen through. In fact, a leaked internal memo states that SunRocket may shut down at close-of-business TODAY! More…

  • VoIP Engines Are Revving

    Voice over Internet Protocol (VoIP) is about to take off. This is one of the first times I had a business prediction that was right on the mark. Three years ago, few people knew what VoIP was. Those Kazaa guys were working on something called Skype and no one really took it seriously. At the…