Phil Huang

Tag: phone

  • VoIP Incoming Call Routing

    I use a company called Viatalk and since it’s a VoIP, it comes with a lot of free features that either aren’t available with landlines or you have to pay extra for. I especially love the Incoming Call Routing feature that Viatalk has. It gives you a lot of flexibility in handling incoming calls from…

  • ViaTalk is Okay, Not That Good

    So a couple months ago, I switched my phone service to ViaTalk from SunRocket. ViaTalk so far has worked okay but their customer support is exceedingly poor. It’s my understanding that they received a huge influx of customers fleeing SunRocket which overloaded their support staff. But even now, support response times take weeks and months.…

  • SunRocket is Crashing

    The VoIP company I use, SunRocket, apparently is going out of business. They have a lot of outstanding debt that they can’t pay and all last ditch efforts to either continue operations or sell the company have fallen through. In fact, a leaked internal memo states that SunRocket may shut down at close-of-business TODAY! More…