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	<title>PhilHuang.com &#187; phone</title>
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	<link>http://www.philhuang.com</link>
	<description>Personal Website of Philip Huang</description>
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		<title>VoIP Incoming Call Routing</title>
		<link>http://www.philhuang.com/2009/06/19/voip-incoming-call-routing/</link>
		<comments>http://www.philhuang.com/2009/06/19/voip-incoming-call-routing/#comments</comments>
		<pubDate>Fri, 19 Jun 2009 17:02:40 +0000</pubDate>
		<dc:creator>Philip</dc:creator>
				<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[call blocking]]></category>
		<category><![CDATA[debt collector]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[ViaTalk]]></category>
		<category><![CDATA[VoIP]]></category>

		<guid isPermaLink="false">http://www.philhuang.com/?p=856</guid>
		<description><![CDATA[I use a company called Viatalk and since it&#8217;s a VoIP, it comes with a lot of free features that either aren&#8217;t available with landlines or you have to pay extra for. I especially love the Incoming Call Routing feature that Viatalk has. It gives you a lot of flexibility in handling incoming calls from [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>ViaTalk is Okay, Not That Good</title>
		<link>http://www.philhuang.com/2007/10/24/viatalk-is-okay-not-that-good/</link>
		<comments>http://www.philhuang.com/2007/10/24/viatalk-is-okay-not-that-good/#comments</comments>
		<pubDate>Wed, 24 Oct 2007 16:55:02 +0000</pubDate>
		<dc:creator>Philip</dc:creator>
				<category><![CDATA[General Thoughts]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[SunRocket]]></category>
		<category><![CDATA[ViaTalk]]></category>
		<category><![CDATA[VoIP]]></category>

		<guid isPermaLink="false">http://www.philhuang.com/2007/10/24/viatalk-is-okay-not-that-good/</guid>
		<description><![CDATA[So a couple months ago, I switched my phone service to ViaTalk from SunRocket. ViaTalk so far has worked okay but their customer support is exceedingly poor. It&#8217;s my understanding that they received a huge influx of customers fleeing SunRocket which overloaded their support staff. But even now, support response times take weeks and months. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>SunRocket is Crashing</title>
		<link>http://www.philhuang.com/2007/07/16/sunrocket-is-crashing/</link>
		<comments>http://www.philhuang.com/2007/07/16/sunrocket-is-crashing/#comments</comments>
		<pubDate>Mon, 16 Jul 2007 18:45:40 +0000</pubDate>
		<dc:creator>Philip</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[crash]]></category>
		<category><![CDATA[out of business]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[SunRocket]]></category>
		<category><![CDATA[ViaTalk]]></category>
		<category><![CDATA[VoIP]]></category>

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		<description><![CDATA[The VoIP company I use, SunRocket, apparently is going out of business. They have a lot of outstanding debt that they can&#8217;t pay and all last ditch efforts to either continue operations or sell the company have fallen through. In fact, a leaked internal memo states that SunRocket may shut down at close-of-business TODAY! More [...]]]></description>
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		<slash:comments>6</slash:comments>
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