EZPass Website User Interface is Horrible

Man, who designs these crappy user interfaces for government websites? I’ve never seen a NY government website with a decent user interface. The EZPass account area is really bad. The design is really dated, the sections aren’t organized, and the links aren’t labelled well. It’s not intuitive at all – an interface is bad when you basically have to click every link to see where they go and hope you find what you’re looking for.