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	<title>Comments on: Why is Poor Customer Service So Common?</title>
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	<pubDate>Tue, 06 Jan 2009 12:12:17 +0000</pubDate>
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		<title>By: Joe</title>
		<link>http://www.philhuang.com/2007/06/11/why-is-poor-customer-service-so-common/#comment-15667</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Tue, 12 Jun 2007 15:23:53 +0000</pubDate>
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		<description>Verizon customer service make all your bad experience seem pleasant, that's all I am gonna say about that.</description>
		<content:encoded><![CDATA[<p>Verizon customer service make all your bad experience seem pleasant, that&#8217;s all I am gonna say about that.</p>
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